The items purchased will be sent to the address given by the customer in the order form. In the case of an error or omission in filling the information in the form, Mónica Aparicio Joyería will not be responsible for the inconvenience caused and the expenses to send again the order will be paid by the customer. We do not send orders to mail boxes or call centers.
Delivery terms and cost:
The shipping cost for Peninsula and Baleares is FREE.
The shipping cost for Canarias, Ceuta and Melilla is 38. 00 euros (VAT included).
Free delivery for orders above 500 euros.
Orders will be deliver within 3-6 working days. Understanding as working days Monday thru Friday, except for official holidays marked on the Official Calendar.
If the order includes engraved pieces or pieces that need to be modify or created in our workshop, the order will take a little longer.
If you wish your order to be gift wrapped please specify it in the “comment space “in the order form.
Keep in mind that you will take the risk of damage products, so if you see that the package is not in good condition, please do not accept it.
1.-Price: The final price is in detail in your “shopping basket “. This price includes shipping cost and other related charges if applicable. Also you will be able to see separate the taxes applied.
The discounts will also be reflected in an automatic way in the final price.
The currency use in the web is the Euro.
Prices can be changed without notice but these changes will not affect the orders that had been accepted by us.
Credit cards VISA, AMEX, MASTER CARD, 4B thru the secure PayPal platform
Check our shipping policy
Check our return policy
In watches orders we will enclose the International Certificate of Official Guarantee, the only valid document to access to the conditions of guarantee. This certificate is valid for 2 years from the date of shipment.
We guarantee in jewelry the authenticity of the metals and stones which the pieces have been made with, also we guarantee that these stones come from countries free of conflicts.
According to what is stated in the Ley Orgánica 15/1999 from 13 of December about protecting personal data (LOPD, we inform you, that your data will be part of a file responsibility of Mónica A. Diseño S.L. CIF:B74393331 and will be used to answer you when information is required, and for information support in legal, administrative, commercial and book keeping aspects of the Company.
In the event of refusal to fill the spaces marked as obligatory, it will be impossible to deal with your request. Finally we inform you that, at any time, you will be able to use your right to access, rectify, cancel or opposition contacting Mönica A Diseño S.L., c/ Ventura Rodríguez 4, Oviedo, Asturias, Spain, Zip code 33004. Phone +34 984480038, email: email@example.com
The user authorizes Mónica A Diseño S.L. that all the data collected in the web to fulfill the commercial relationship among both parties could be pass on to third companies, bank7financial entities to pay, etc. In all these cases, only the necessary information will be provided for the activity to be done. Furthermore, the user authorizes Mónica A Diseño S.L. for the data to be used for information campaigns and marketing of products or other services of its interest.
Our computer file that has this data is registered in the Spanish Agency of Protection of Private Information (AGPD) and we agree to comply to follow all the requirements and specifications according to the Ley Orgánica 15/1999 of Protection of Private data:
- Obtain the data in a legal way.
- Ask owners for permission, informing them of the data we have, the person responsible of dealing with this data, the purpose of this service and the right of information, access, rectification and cancellation.
- Let the user know that in the moment the data is introduced, they are going to be filed and treated in an automatic way to proceed with the services described, with at least a link to this private policy.
- That the data require be just adequate for the purpose asked for.
- That the data will not be used for other purposes than the ones stated and described in the Private Policy.
- That the data is cancelled when not needed.
- To adopt the organizational and technical measures needed to ensure the safety of the data and avoid changes, lost or unauthorized treatment.
In the case that for any reason your data will be pass on to a third company, they will be ask in a signed contract to inform you shortly about this matter, why was the data needed to be forward, that the data was given by us, and that they need to continue guaranteeing his right of access, modification, opposition and cancellation. If by no means you want us to pass on your data you need to let us know.
The commercial transactions made will be done according to the Spanish Laws. And these are:
Ley 3/2014, de 27 de marzo, in which it is modify the text of the Ley General de Consumidores y usuarios and other complimentary laws, approved by Real Decreto Legislativo 1/2007, de 16 de Noviembre.
Ley 34/2002, de 11 de Julio, de Servicios de la Sociedad de la Información y del Comercio Electrónico.
Ley 32/2003, de 3 de Noviembre, General de Telecomunicaciones.
Ley 7/96, de 15 de Enero, de Ordenación del Comercio minorista (L.O.271996, de 15 de Enero, complementaria de la Ordenación Minorista, Ley 47/2002, del 19 de Diciembre, de reforma de la Ley 7/1996 y Ley 1/2010, de 1 de Marzo de reforma de la Ley 7/1996).
Ley 7/1998 sobre Condiciones Generales de la contratación.
8.-Rights of Content
All content in this web, including text, description, pictures, videos, images etc. belong to Mónica A. Diseño S.L. and it is absolutely forbidden to use it without written permission by the owner.
Company name: Mónica A. Diseño S.L.
Company Address: c/Ventura Rodríguez 4, 33004 Oviedo, Asturias, Spain
Contact Number: +34 984480038
Legal Registration: Registro Mercantil de Asturias T3259F143, S8, HAS9927, I/A100
You have 7 working days upon arrival of the order to return it, without justification of your decision and without penalty of any kind. Be aware that you assume the risk of the products ordered. If when the order arrives you see the package damaged please do not accept it.
Only products sent outside of Spain and personalized products with names, dates, etc. or tailor made cannot be returned.
Regarding claims and billing on line, it applies the law (ley 15/1/96 number 7/1996). This is:
Only returns accepted if they meet these characteristics:
*It has been used only to check it works correctly.
*Inside original packet
*With its guarantee and manuals
*With a copy of the bill or purchasing ticket
Full refund will be given in the same way the order was paid. For any possible problem or claim related to the order arrival, because the product has been damaged because of transportation, you must notify within 24 hours to firstname.lastname@example.org
Only if proven the opposite, it will be understood that products are in agreement with contract and it is understood for disagreement what it is regulated by the Artículo 116 de la Ley General para la Defensa de los Consumidores y Usuarios (General Law that protects users and customers).
No shipping cost for orders above 1,000$
Currently we ship to the following places: Europe and U.S.A.
Depending the Country the shipping cost will be different:
For France, Italy, Belgium, Monaco, Vatican City, Germany, U.K., Holland, Luxemburg, Austria, Denmark, Sweden and Ireland the cost is 29,00 euros (VAT included) + 2% of the value of the product.
For the rest of the European Countries the cost is 48. 20 euros (VAT included) + 2% of the value of the product.
For the U.S.A. the cost will be 60,00 euros + 2% of the value of the product.